Master Your Presence
With the Excellence Standard
Thursday 30th july 2026 @ 7pm
A live masterclass to build the behaviours, communication, and presence that distinguish exceptional professionals.
A question many ask themselves is, “How do I navigate the unwritten rules that decide who gets taken seriously?”
The answer is:
Intentional Standards & Excellence
The details others miss are the ones that are remembered.
From the tone of your reply, the composure in your pause and the subtle moments that often go unnoticed, this is a closer look at the elements that define excellence and leave a lasting impact.
This isn’t performance. It’s alignment. The standard you decide to carry, not one you switch on for an audience.
Inspired by the codes and standards of luxury hospitality and modern etiquette, this masterclass provides practical strategies for your toolkit to help you build credibility, strengthen relationships, and elevate your personal brand in the workplace, whilst navigating rooms and situations with grace and poise.
What you will gain
A polished professional presence that reinforces your personal brand.
Calm authority that doesn’t waver under pressure.
Social intelligence to read a room and adjust with ease, rather than guessing.
Practical communication techniques to strengthen everyday professional interactions.
A grounded framework to return to and rely on, instead of reinventing how you show up every time.
You will learn how to
Apply modern professional conduct to strengthen relationships and first impressions.
Build the emotional intelligence to stay composed under pressure when a conversation or meeting turns difficult.
Deliver feedback and critique with clarity and grace, using a simple, repeatable framework.
Use luxury hospitality principles to create positive, memorable impressions.
Communicate with warmth and ease in everyday workplace interactions.
Build confidence in the meetings, conversations, and workplace interactions.
Your technical skills are polished. It’s time to Master your presence.
This is for:
01
Professionals who want to strengthen their communication effectiveness and professional presence.
02
Women who value confidence, presence and personal development.
03
Women who are tired of guessing how to show up and want a grounded, intentional framework.
04
Those who are competent but sense a gap between their skill and how they’re perceived.
About Harriet Chunu-McClatchey
Harriet Chunu-McClatchey is an Award-Winning Style Coach™ & Image Consultant with over 6 years in luxury retail, hospitality and customer service.
Harriet helps individuals, teams, and organisations reconnect with who they are, decide how they want to show up, and leverage image, etiquette, and elegance as tools to build confidence, communication, and presence, reflecting their true value through The Diamond Framework™.
She also shares insights and delivers bespoke workshops worldwide.